Privacy Policy

When you contact us, request a quote, or book a consultation through our website, we collect personal information you voluntarily provide, including your name, email address, phone number, and details about your project.

We also collect standard technical data automatically when you visit our site, such as your IP address, browser type, pages visited, and time spent on pages. This is collected via cookies and analytics tools.

To respond to your enquiries and provide the services you request.

To send project proposals, updates, and relevant communications related to your engagement with us.

To improve our website, services, and client experience based on usage patterns.

To comply with legal obligations where required.

We do not sell, rent, or trade your personal information to third parties.

Our website uses cookies to improve your browsing experience and understand how visitors interact with our content. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We use analytics cookies (such as Google Analytics) to gather aggregated, anonymised data about site usage.

Your data is stored securely and we take reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

You have the right to access, correct, or request deletion of your personal information that we hold.

You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe link in any email we send.

If you are based in Australia, your rights are governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

To exercise any of these rights, please contact us at [email protected].

We may use third-party tools and services to operate our business, including email platforms, CRM software, and analytics providers. These parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Any payment processing is handled by secure, PCI-compliant third-party providers. We do not store credit card or financial information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: [email protected] Phone: (03) 7056 7664 Address: Suite 35/L3, 489 Toorak Road, Toorak VIC 3142